LEGAL
Last updated: November 10, 2026
1. Information we collect:
When you buy a plan, apply for coaching, leave a review, or cancel a subscription, we collect the information you submit through our forms:
Contact info: Name, email address, phone number, Instagram handle
Demographic info: Age
Physical info: Height, weight
Goals & background: Fitness goals, job/occupation, tier selected, cancellation reason and feedback
Health & lifestyle info (coaching clients): Injuries, current supplements or medications, allergies and diet restrictions, food preferences, training experience, and daily schedule, submitted on our coaching intake form. Used only to build and update your plan, and never sold or shared for marketing.
Reviews: The display name, plan, rating and review text you submit. If you agree to it on the review form, we may publish these on our site. Your email or phone is used only to confirm your membership and is never published.
Payment info: Handled entirely by our payment processor (Stripe) — we do not directly collect or store your card details
2. How we use your information:
To evaluate your coaching application and build a program suited to you
To communicate with you about your subscription, program, and account
To process payments and cancellations (via our payment processor)
To improve our programs, including using cancellation feedback in aggregate
To publish member reviews you have given us permission to post (you can ask us to remove yours at any time)
3. How your information is submitted:
Application, purchase-request, and cancellation forms on this site deliver your answers to us by email at travsmedia@figgs.org , either through a form service that forwards them to us or through your own email app. They are not stored in a database on this website.
4. Who we share it with:
Our payment processor, to handle billing and subscriptions
Service providers who help us operate the business (e.g. email), bound to keep it confidential
Nobody else — we do not sell your personal information
5. Data retention:
We retain your information for as long as you’re an active client and for a reasonable period afterward for record-keeping purposes, unless you ask us to delete it sooner (see Section 6).
6. Your rights:
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing travsmedia@figgs.org . Depending on where you live, you may have additional rights under laws such as the CCPA (California) or GDPR (EU/UK) — contact us and we’ll do our best to accommodate applicable requests.
7. Children’s privacy:
Our Services are intended for users 18 and older (see our Terms of Service ). We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
8. Security:
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is 100% secure, and we can’t guarantee absolute security.
9. Changes to this policy:
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
10. Contact:
Questions about this Privacy Policy or your data can be sent to travsmedia@figgs.org .